Help & Support
Find answers to common questions or reach out to our team.
Contact Us
Email us at optify@getsnippet.co — we usually respond within 24 hours.
Frequently Asked Questions
Optify is an AI-powered photo editing app that lets you enhance, transform, and create stunning images using cutting-edge AI models. From background removal to virtual try-on, Optify handles it all.
Optify offers a free plan that includes access to AI Personas. To unlock all editing tools — including background removal, upscaling, object cleanup, and more — you can upgrade to Pro.
AI Personas let you transform your photos into 130+ cinematic styles — from Red Carpet and Yacht Party to Horoscope signs and fashion looks. Upload a selfie and watch the magic happen.
Upload a photo of yourself and a clothing item, and our AI will realistically place the garment on you. Great for shopping or styling experiments. This is a Pro feature.
Optify supports JPEG, PNG, and HEIC images. For best results, use high-resolution photos with good lighting.
Most edits complete in 10–30 seconds depending on the operation. Complex tasks like AI Personas or Virtual Try-On may take up to 60 seconds.
Your photos are processed securely and stored temporarily to deliver results. We never share your images with third parties. See our Privacy Policy for full details.
You can manage or cancel your Pro subscription anytime through your device's app store settings (App Store → Apple ID → Subscriptions, or Google Play → Subscriptions).
We'd love to hear from you! Tap "Send Feedback" in the app's Settings, or email us directly at optify@getsnippet.co.